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The Ciao Laura Website Privacy Policy covers the collection and use of personal information that may be collected by Ciao Laura anytime you interact with Ciao Laura, such as when you visit our website, when you purchase Ciao Laura products and services, or when you call our sales or support associates. Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information. Your privacy is a priority at Ciao Laura, and we go to great lengths to protect it.

Why we collect personal information

Why do we collect your personal information? Because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our products and services and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest product announcements, book releases, special offers, and events that you might like to hear about.

When we disclose your information

Ciao Laura takes your privacy very seriously. Be assured that Ciao Laura does not sell or rent your contact information to other marketers. To help us provide superior service, your personal information may be shared with legal entities within the Ciao Laura group globally who will safeguard it in accordance with Ciao Laura’s privacy policy. There are also times when it may be advantageous for Ciao Laura to make certain personal information about you available to companies that Ciao Laura has a strategic relationship with or that perform work for Ciao Laura to provide products and services to you on our behalf. These companies may help us process information, extend credit, fulfill customer orders, deliver products to you, manage and enhance customer data, provide customer service, assess your interest in our products and services, or conduct customer research or satisfaction surveys. These companies are also obligated to protect your personal information in accordance with Ciao Laura’s policies. Without such information being made available, it would be difficult for you to purchase products, have products delivered to you, receive customer service, provide us feedback to improve our products and services, or access certain services, offers, and content on the Ciao Laura website.

At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.

How we protect your personal information

Ciao Laura takes precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.

Integrity of your personal information

Ciao Laura has safeguards in place to keep your personal information accurate, complete, and up to date for the purposes for which it is used. Naturally, you always have the right to access and correct the personal information you have provided.

Cookies and other technologies

As is standard practice on many websites, Ciao Laura’s website may use “cookies” and other technologies to help us understand which parts of our websites are the most popular, where our visitors are going, and how much time they spend there. We also use cookies and other technologies to make sure that our online advertising is bringing customers to our products and services, such as iTunes. We use cookies and other technologies to study traffic patterns on our website, to make it even more rewarding as well as to study the effectiveness of our customer communications. And we use cookies to customize your experience and provide greater convenience each time you interact with us.

Our companywide commitment to your privacy

As we said, Ciao Laura takes protecting your privacy very seriously. To make sure your personal information is secure, we communicate these guidelines to Ciao Laura employees and strictly enforce privacy safeguards within the company.

Ciao Laura abides by the safe harbor framework set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information collected from the European Union. You’ll find more information about the U.S. Department of Commerce Safe Harbor Program.

Ciao Laura’s website has links to the sites of other companies. Ciao Laura is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.

Privacy questions

If you have questions or concerns about Ciao Laura’s Customer Privacy Policy or data processing, please send us an email at info@ciaolaura.com . A Privacy Support Representative will respond within 30 days.

 

 

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